Resolvo vs Zendesk — Engineering-First Support Platform

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10× cheaper, seriously

Zendesk's Suite Pro is $115/agent/month. A 5-person team pays $6,900/year. Resolvo is ₹999/month for your whole team — forever.

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Issue tracking included

Zendesk is a support platform — full stop. No issue tracker, no sprint board, no burndown. Resolvo ships both in one login, no integrations needed.

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Smart Queue Engine

Auto-assign with round-robin, skill-based routing, and domain rules out of the box. Zendesk's routing requires expensive add-ons and complex trigger setups.

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Multi-tenant owner portal

Manage multiple client workspaces from one account. Each client gets their own isolated portal and data. Zendesk charges per brand and per workspace.

📅

Appointment booking built in

Customers book support calls at /book/your-brand. Zendesk requires Calendly or another third-party tool — more cost, more fragmentation.

⚡

No onboarding marathon

Zendesk implementations routinely take weeks with a consultant. Resolvo is live in 5 minutes — your first ticket resolved before Zendesk finishes onboarding.

Feature	Zendesk	Resolvo
Support ticketing + SLA	✓	✓ + Auto-timers
Issue tracking (bugs, tasks)	✗ Not available	✓ Built-in
Kanban / sprint board	✗	✓ + Burndown
Smart queue / auto-assign	Add-on / complex setup	✓ Round robin, skills, domain
AI triage (auto-priority)	Enterprise tier only	✓ Gemini AI, all plans
Customer self-service portal	✓	✓ /portal/:brand
Multi-tenant owner portal	Extra cost per brand	✓ One owner account
Appointment booking	✗ Third-party only	✓ /book/:brand
Embeddable support widget	✓	✓ 1 script tag
CSAT surveys	✓	✓ 1-click, auto-sent
Email + chat support	✓	✓
Setup time	Weeks + consultant	5 minutes
Price	$55–150/agent/month	₹999/month flat

Switch from Zendesk today

Cut your support tool bill by 90% and gain an issue tracker your engineers will actually use.

Start free — no card →

Zendesk-grade support.10× lower cost.

Switch from Zendesk today

Zendesk-grade support.
10× lower cost.