Resolvo vs Linear

Linear is beautiful.
Resolvo does more.

Linear nailed developer issue tracking. But when a customer emails you, you're on your own. Resolvo gives you Linear's speed plus a full support platform — one tool, one price.

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Linear
7
of 13 features
vs
Resolvo
13
of 13 features
💜
Fair credit where it's due — Linear is outstanding at what it does.
Linear has the best issue-tracking UX ever built. Keyboard-first, blazing fast, gorgeous design. If all you need is a dev team issue tracker with zero customer-facing support, Linear is excellent. But the moment a customer emails you, opens a support ticket, or books a call — Linear has no answer. That's the gap Resolvo fills.
📬
Email ticketing built in
Linear has zero email support inbox. Resolvo has a full Freshdesk-style helpdesk — every inbound email becomes a tracked ticket automatically.
🧠
AI routing from day one
Gemini AI auto-reads incoming tickets, sets priority, and routes to the right agent. Linear's roadmap has nothing like this for customer support.
🔄
Smart Queue Engine
Auto-assign tickets with round-robin, skill-based, or domain routing. Your team handles more without a queue manager role.
🌐
Customer Portal included
Customers track their own tickets at /portal/your-brand. No extra tool, no extra seat cost. Linear doesn't offer this at all.
📅
Appointment booking
Customers book support calls directly via /book/:brand. Linear has no scheduling feature — you'd need Calendly + something else.
💰
₹999 vs $8/user/month
Linear charges $8 per user per month. A 10-person team pays ~$80/mo. Resolvo's whole team pays ₹999/month flat — roughly 10× cheaper at scale.
Feature Linear Resolvo
Issue tracking + SLA timers✓✓ + Auto-timers
Kanban board✓✓
Sprint / cycle planning✓✓ + Burndown
Keyboard-first speed✓ Best-in-class✓
Email support ticketing inbox✗ Not available✓ Built-in
Smart queue / auto-assign✗✓ Round robin, skills, domain
Customer self-service portal✗✓ /portal/:brand
Embeddable support widget✗✓ 1 script tag
Appointment booking✗✓ /book/:brand
AI triage (auto-priority + routing)✗✓ Gemini AI
CSAT surveys✗✓ Auto-sent after close
Multi-tenant (multiple clients)✗ Separate workspaces✓ One owner account
Price$8/user/month₹999/month flat

Get Linear's speed + a full support platform

One tool for your dev team's issues and your customers' tickets. No integrations, no extra seats.

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