Resolvo vs Jira

All of Jira's power.
None of the complexity.

Jira is built for 500-person enterprise teams. Resolvo is built for teams that want to ship fast without 3 weeks of configuration.

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⚡
Setup in 5 minutes
Jira takes days to configure. Resolvo is running with your first issue in under 5 minutes.
📬
Email ticketing built in
Jira has no email support inbox. Resolvo has a full Freshdesk-style helpdesk included in every plan.
🔄
Smart Queue Engine
Auto-assign tickets with round-robin, skill-based, domain routing. Jira doesn't have this at any tier.
🌐
Customer Portal included
Customers see their own ticket status at /portal/your-brand. No extra tool, no extra cost.
💰
10× cheaper
Jira costs $7-15/user/month. Resolvo's Pro plan is ₹999/month for your whole team.
🏗
Multi-tenant out of box
Run multiple client workspaces from one owner account. Jira requires separate instances.
Feature Jira Resolvo
Issue tracking + SLA✓✓ + Auto-timers
Kanban board✓✓
Sprint planning✓✓ + Burndown
Email support ticketing✗ Separate tool✓ Built-in
Smart queue / auto-assign✗✓ Round robin, skills, domain
Customer self-service portal✗✓ /portal/:brand
Embeddable support widget✗✓ 1 script tag
Appointment booking✗✓ /book/:brand
AI triage (auto-priority)Add-on✓ Gemini AI
CSAT surveys✗✓ 1-click, auto-sent
Multi-tenant (multiple clients)Separate instances✓ One owner account
Setup timeDays–weeks5 minutes
Price$7–15/user/month₹999/month flat

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