Resolvo vs Jira

🔗

Support built in

Jira is issue-only. Resolvo combines issue tracking and customer support in one inbox — no glue, no integrations.

🕒

SLA timers included

Every ticket gets automatic SLA tracking and breach alerts. Jira doesn't do customer SLAs at all.

😎

Half the complexity

Jira requires administrators, workflows, and days of setup. Resolvo works in 5 minutes with zero config.

Feature	Jira	Resolvo
Issue tracking + sprint board	✓ Yes	✓ Built-in
Customer support ticketing	✗ No	✓ Built-in
SLA timers + breach alerts	✗ No	✓ Auto-timers
Email-to-ticket inbox	✗ Via third-party	✓ Built-in
Customer self-service portal	✗ No	✓ /portal/:brand
Smart queue / auto-assign	✗ Manual only	✓ Round robin, skills, domain
AI triage	✗ No	✓ Gemini AI, all plans
Appointment booking	✗ No	✓ /book/:brand
Setup time	Days to weeks	5 minutes
Pricing	USD 8.15+ / user / month	From free (₹1,999 / month flat)

Switch from Jira today

One platform for your support team and your whole brand. No per-seat pricing, no tool-switching.